General Questions
We offer a wide range of outdoor furniture. Our outdoor furniture includes:
- Outdoor Chair
- Outdoor lounge sets
- Outdoor dining sets
- Outdoor balcony settings
- Outdoor Sun loungers
- Outdoor bars
- Outdoor coffee and side tables
- Outdoor heating & BBQ.
- Outdoor rugs
- Outdoor pots and planters
Yes! Our furniture is designed to handle Australian weather. We know how Australia's diverse weather reacts from season to season. From sun to rain, our materials—like powder-coated stainless steel and iron, UV-resistant aluminium, teak, eucalyptus, and wicker—help ensure long-lasting durability.
We also offer weather-resistant cushioning and fabrics to keep your setup looking great year-round.
Material & Durability
We use high-quality materials. Our outdoor furniture materials include:
- Aluminium
- Teak
- Eucalyptus
- Rattan
- Powder-coated steel
- Polycarbonate plastic
- Synthetic wicker
- Iron
Our cushions are made with UV-resistant, water-repellent fabrics such as acrylic, polyester, olefin, etc., to withstand outdoor conditions. Each material is chosen for durability, comfort, and easy maintenance.
You should use furniture covers, store cushions when not in use, and regularly clean your outdoor furniture. These maintenance steps extend the life of your furniture.
Though our pieces of furniture are made of the best materials, every material degrades with time and harsh weather. So, if possible, place your furniture under a covered patio during harsh weather.
Wood pieces may need occasional oiling, and metal frames should be checked for any rust spots.
It depends on the material. Aluminium, teak, and synthetic wicker can handle outdoor conditions well. But still, we recommend you protect them with covers or store them in extreme weather.
These will extend their lifespan. Cushions should always be stored in a dry place when not in use to prevent mould or fading.
Yes! Our cushions and fabrics are designed to resist fading and damage from the harsh Australian sun. They are made with high-quality, UV-resistant materials, such as acrylic, polyester, olefin, and polypropylene.
These materials are highly resistant to UV rays and stay vibrant and comfortable for longer. However, storing them away when not in use will help them last even longer.
Care & Maintenance
For most materials of outdoor furniture, you can gently wipe down with mild, soapy water and a soft cloth. Avoid harsh chemicals, especially on wood or metal. Rinse with clean water and let it dry completely before using again. For the cushion covers, you can wash them in the washing machine. Regular cleaning helps keep your furniture looking great for years.
Yes, it is recommended to treat your wooden furniture with wood oil every 3 to 6 months to keep them in top shape! Woods like teak, acacia, eucalyptus, and cedar all benefit from regular oiling to maintain their rich colour. If you prefer the weathered, silvery-grey patina, you can skip the oiling—but untreated wood will naturally age and change over time.
Yes! Most of our outdoor furniture cushions are washable. The cushion covers are removable and can be hand-washed or machine-washed on a gentle cycle. However, you should check the care label first. If you wash them, let them air dry completely before putting them back on to prevent mould or mildew.
We don’t recommend it. The high-pressure water can damage finishes, weaken materials, and push dirt deeper into cushions or wicker. We suggest using a soft brush and mild soap for safe, effective cleaning.
Though we use mould-resistant fabrics like olefin and acrylic, adverse weather conditions like humidity and rain can still cause mould. To prevent it:
- Completely air-dry cushions after washing them.
- Store cushions in a dry place when not in use, ensuring they are completely dry before putting them away.
- If mould appears, clean with a mix of mild detergent and white vinegar. Avoid leaving cushions in damp, shaded areas for long periods.
Use protective covers to shield furniture from frost and dirt. If possible, store cushions and lightweight pieces indoors. Wooden furniture can benefit from an extra coat of oil before winter to prevent cracking.
Orders & Shipping
Shipping times vary depending on your location and the size of the outdoor furniture. Our estimated shipping times are as follows:
- Small items take 1-5 days to reach your destination via Australia Post or parcel.
- Medium to large items to QLD, NSW, VIC, and SA can take 10 to 14 days. The same items to NT and WA can take 14 to 21 days to reach your doorstep.
However, we’ll provide an estimated delivery time frame at checkout.
Yes! We offer free shipping on particular products. If available, this will be mentioned in the product description when you choose any.
However, if free shipping is not applicable for other products in your order, the shipping costs will be calculated at checkout, and eligible items will be marked accordingly.
Absolutely! Once your order has been dispatched, we’ll send you a tracking ID and number so you can monitor your delivery in real time.
Yes, we do! We ship to most locations across Australia, including remote and rural areas. Shipping times may be longer for remote locations, but we’ll keep you updated on the progress of your order.
We’re here to help you since we value our customers. If your order arrives damaged, contact our team at info@outdoorfurnitureco.com.au as soon as possible.
Please include photos of the damage and your order details so we can resolve the issue quickly.
Payment & Discounts
We accept bank transfers and credit cards for a smooth and secure checkout process.
Discounts and promotions change from time to time. Please contact the representative via email to learn about our latest offers—we’re happy to help!
Yes! We offer special trade discounts if you’re buying in bulk or need furniture for a commercial space. Get in touch with us for more details.
Product Information & Features
Weight capacities vary depending on the design and materials used. Most of our chairs and loungers comfortably support between 120–160kg. But some heavy-duty models can hold more. Check the product descriptions for specific details.
Yes, some of our furniture sets are modular, allowing you to rearrange pieces to fit your space. Look for modular options on our website, or reach out to us directly if you need recommendations.
Yes! We have a wide selection of individual chairs, tables, and other pieces available for separate purchase. You don’t have to buy a full set if you only need one item or some particular items instead of a complete set of furniture.
Yes, we have fire pit tables and heating accessories to keep your outdoor space cosy during cooler months. Check our website for available options.
Yes! If you’re looking for something specific that’s not listed, contact us at info@outdoorfurnitureco.com.au. We’ll do our best to source it for you since we value our customers’ desires.
Yes, we supply durable and stylish outdoor furniture for restaurants, cafés, hotels, and other commercial spaces. Whether for smaller or larger commercial spaces, we are here to fulfil your desire with your particular requirements for your business. Contact us to discuss your requirements.
Yes! Most of our pieces of furniture are designed to handle salt air and moisture, making them perfect for coastal locations. We recommend aluminium, powder-coated steel, teak, and synthetic wicker for the best durability.
Yes! Our commercial-grade outdoor furniture is built to withstand high traffic and tough conditions. Our pieces of furniture are ideal for hospitality, corporate, and public spaces.
Weather & Outdoor Conditions
Weight capacities vary depending on the design and materials used. Most of our chairs and loungers comfortably support between 120–160kg. But some heavy-duty models can hold more. Check the product descriptions for specific details.
Yes, some of our furniture sets are modular, allowing you to rearrange pieces to fit your space. Look for modular options on our website, or reach out to us directly if you need recommendations.
Yes! We have a wide selection of individual chairs, tables, and other pieces available for separate purchase. You don’t have to buy a full set if you only need one item or some particular items instead of a complete set of furniture.
Yes, we have fire pit tables and heating accessories to keep your outdoor space cosy during cooler months. Check our website for available options.
Yes! If you’re looking for something specific that’s not listed, contact us at info@outdoorfurnitureco.com.au. We’ll do our best to source it for you since we value our customers’ desires.
Yes, we supply durable and stylish outdoor furniture for restaurants, cafés, hotels, and other commercial spaces. Whether for smaller or larger commercial spaces, we are here to fulfil your desire with your particular requirements for your business. Contact us to discuss your requirements.
Yes! Most of our pieces of furniture are designed to handle salt air and moisture, making them perfect for coastal locations. We recommend aluminium, powder-coated steel, teak, and synthetic wicker for the best durability.
Yes! Our commercial-grade outdoor furniture is built to withstand high traffic and tough conditions. Our pieces of furniture are ideal for hospitality, corporate, and public spaces.
Furniture Assembly & Setup
Yes and No, both. Because some products require assembly, and some are pre-assembled. The product description will indicate whether assembly is needed, and instructions are always included for easy setup.
And pieces of furniture from us that require assembling are very easy, and anyone can assemble them without any strain.
Sustainability & Eco-Friendliness
Yes! Many of our outdoor furniture pieces are made using sustainable materials and environmentally friendly manufacturing processes.
Yes! We have a range of furniture crafted from recycled materials, offering both durability and sustainability.
While we don’t offer direct recycling services, we can help you find local recycling options to dispose of your old furniture responsibly. You can contact us for further consultation and suggestions.
Customer Support & Policies
You can reach us via email at info@outdoorfurnitureco.com.au for any inquiries or assistance.
Yes! If you find the same product at a lower price elsewhere, contact us, and we’ll match it.
Yes! If an item is out of stock, contact us at info@outdoorfurnitureco.com.au and we’ll do our best to arrange a special order for you.